Ordering & Shipping
In order to view our prices and become one of our retailers you will need to create an online account here www.aliceandjaywholesale.com . Once your account is created, we will be notified and we will check your tax credentials, check your zip code is not currently protected and then let you know you can go ahead and place your first order.
All products are made to order and cut in the order in which they are received.
If your order is urgent, you may pay a rush fee of $100 to have your order shipped within 1 week.
Shipping times vary depending on the time of year and season. We do not quote a time frame. Please order in plenty of time for any special events. As a guide, During our quietest periods shipping may take 1-2 weeks. During our busiest periods shipping may take anywhere from 1-6 weeks. We make every item to order so please be patient & plan ahead for events.
We ship with UPS.
USA Mainland - We charge 18% of your order total for shipping costs which covers actual shipping, packing supplies and handling. This figure is based on our absolute average shipping cost and may reduce. If our UPS rates improve we will pass the saving on to you. No exceptions.
Returns & Damaged/Incorrect Products
Brick & Mortar or Booth Store Selling
As your store will be zip code protected, we do not apply pricing restrictions to our products in brick and mortar locations. You may price the products as you wish and apply whatever promotions you please.
You may only sell our products or finished items using our products within the zip code you provided at sign up unless otherwise agreed upon in writing by us.
You may not sell our products, or finished items using our products within 20 miles of Albany, Georgia or Boston, Georgia.
You may sell our products or finished items using our products at temporary festivals or arts & Crafts shows of 1 week or less provided they are not within 25 miles of Our Home Office In Sasser GA or within 25 miles of our Flagship store in Boston, GA.
Online selling of our products is not permitted unless express permission is sought from us prior to selling online. Permission in writing from us is required. This is to protect our retailers. If this is not adhered to we will no longer supply our product to your company.
If written permission is provided to you to sell our products online you must adhere to our minimum price guidelines found at the bottom of this page. If promotional offers are to be applied, the minimum price must still be met after the promotion is applied.
If written permission is provided to you to sell our products online you must credit Alice & Jay as the makers of this product.
If written permission is provided to you to sell our products online you must charge for shipping.
Zip Code Protection
Once your first order has been placed and your account approved you will automatically be zip code protected which means that no other company in your area can purchase our products at a wholesale price. If you do not use your selling location as your address when signing up for your account, please contact us to ensure we have protected the correct area.
You will remain zip code protected as long as you make one order with us per month. A month runs from the first day of each month to the last day of each month.
If you fail to make a minimum order within a full month you will no longer be zip code protected and we will pass your zip code on to the next in line. If you contact us prior to the month end, we may make an exception. Individual consideration.
Our minimum orders are just $100.
Online Pricing Instructions
At Least Double The Wholesale Price of the product After any special discounts or offers have been applied.